User experience design and sustainability of AI-infused objects


  • Venanzio Arquilla Politecnico di Milano (Italy)
  • Alice Paracolli Politecnico di Milano (Italy)



user experience, design, sustainability, artificial intelligence, internet of things


AI-infused objects have become an integral part of the daily lives of an increasing number of users. While these objects offer undeniable benefits, they also raise concerns due to their environmental impact. This paper explores the characteristics of these objects and the ecosystem they create, presenting an interpretive model that examines three primary components: physical, digital, and usage. When it comes to ‘sustainability’, Design generally focuses on environmental impacts related to the physical component, while Engineering evaluates the impacts of the digital component. However, these assessments are often disconnected and fail to encompass the impacts associated with usage. The proposed approach seeks to integrate diverse methodologies to elicit the impacts related to the user experience and generate greater awareness already in the design phase.


Article info

Received: 04/04/2023; Revised: 02/05/2023; Accepted: 09/05/2023


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Author Biographies

Venanzio Arquilla, Politecnico di Milano (Italy)

Associate Professor of Industrial Design, he is the Head of the Product Design Course at the School of Design and the Director of the Experience Design Academy, He conducts research on tools and methodologies for design innovation, user experience, service design, design policies, making, and digital fabrication at national and international levels.

Alice Paracolli, Politecnico di Milano (Italy)

She is a PhD Candidate in User Experience Design. Her research interests include the relationship between sustainability and user experience to improve human-computer interaction for current and future generations.


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How to Cite

Arquilla, V. and Paracolli, A. (2023) “User experience design and sustainability of AI-infused objects”, AGATHÓN | International Journal of Architecture, Art and Design, 13, pp. 259–268. doi: 10.19229/2464-9309/13222023.